Hotel Policies
Elite Residence, Srinagar
At Elite Residence, we are committed to providing a pleasant, secure, and memorable experience for all our guests. We kindly request you to review our hotel policies prior to confirming your reservation.
Check-In & Check-Out
- Check-In Time: 02:00 PM
- Check-Out Time: 12:00 Noon
- Early check-in and late check-out requests are subject to room availability and may incur additional charges.
- Luggage storage facilities are available for guests arriving early or departing later in the day.
Reservation Policy
- Reservations are confirmed upon receipt of the applicable advance payment.
- Booking confirmations will be shared via email or WhatsApp.
- Group bookings and long-stay reservations may require additional deposits.
- Room preferences are accommodated subject to availability.
Cancellation Policy
- Cancellations made 15 days or more before arrival are eligible for a full refund.
- Cancellations made 7–14 days before arrival may attract retention charges equivalent to one night's stay.
- Cancellations made within 7 days of arrival, early departures, or no-shows may be subject to 100% retention charges.
- Refunds, if applicable, will be processed within 7–14 working days.
Child Policy
- Children below 5 years stay complimentary when sharing existing bedding with parents.
- Extra mattresses or beds are available upon request and may be chargeable.
- Children above the complimentary age limit may be considered adults for occupancy purposes.
Identity Verification
All guests must present a valid government-issued photo identification at check-in.
Accepted IDs include:
- Passport
- Aadhaar Card
- Driving Licence
- Voter ID Card
The hotel reserves the right to refuse accommodation in the absence of valid identification.
Dining Policy
- Breakfast and meal timings will be communicated during check-in.
- Outside food and beverages may be restricted in designated hotel areas.
- Room service is available during operational hours.
Smoking Policy
- Guest rooms are strictly non-smoking.
- Smoking is permitted only in designated outdoor areas.
- Additional cleaning charges may apply for policy violations.
Pet Policy
Pets are currently not permitted within the hotel premises unless specifically approved by management prior to arrival.
Visitor Policy
- Visitors are requested to register at the Front Desk.
- Visitor access to guest rooms may be restricted after designated hours to ensure privacy and security.
Guest Conduct
Guests are expected to maintain decorum and respect the comfort and privacy of fellow travelers. The hotel reserves the right to refuse service or request departure in cases of misconduct, illegal activities, or damage to hotel property.
Liability Disclaimer
While every effort is made to ensure the safety and well-being of our guests, Elite Residence shall not be held responsible for loss, theft, damage, delays, or interruptions caused by circumstances beyond its reasonable control, including adverse weather conditions, natural calamities, or government regulations.
Contact Us
For reservations, special requests, or policy-related inquiries, our team is always available to assist you and ensure a seamless stay at Elite Residence, Srinagar.
Near Yamaha Motor, Nowgam, Srinagar, Jammu and Kashmir 190015
+91 9906489595
hoteleliteresidence@gmail.com